Medical Director

Dr. Baker is a dedicated veterinarian with over a decade of experience in small animal practice. He grew up in Southeastern Idaho and graduated from Idaho State University in 2010. He then moved to Pullman, Washington to further his education at Washington State University's prestigious College of Veterinary Medicine.  It was during this transformative period that Dr. Baker met his wife, Dr. Brossoit (aka Dr. B), and a connection sparked in the very first week of classes. Their bond has flourished ever since, offering mutual support and inspiration throughout their personal and professional lives.

With 10 years of clinical experience and 7 years in leadership roles within the veterinary setting, Dr. Baker has developed a profound expertise in various areas of veterinary care. His professional interests encompass internal medicine, surgery, orthopedics, regenerative medicine, and veterinary business leadership, reflecting his commitment to advancing the field and providing the highest level of care to his patients.

Outside of his professional life, Dr. Baker is a family man, enjoying the joys of fatherhood with his daughter and two sons. He loves spending time outdoors, exploring the beauty of nature through hiking and various adventures with his children. In addition, he has a passion for board games, video games, woodworking, and autocross drifting, which enriches his life and provides a balanced approach to work and play. Through his dedication to both his profession and family, Dr. Baker continues to leave a positive impact on the lives of those around him.

Chief of Staff

Dr. Brossoit, also known as Dr. B, has been passionate about animal care since childhood. Growing up she always dreamt of becoming a veterinarian one day. She graduated with her undergrad from Seattle Pacific University in 2010 with a degree in Biology, emphasizing ecological diversity, alongside a minor in chemistry. Her academic journey continued at Washington State University’s College of Veterinary Medicine, where she not only honed her veterinary skills but also met her husband, Dr. Baker, during the first week of classes. Dr. B’s childhood dreams came true, and she became a doctor of veterinary medicine in 2014.

Dr. Brossoit has dedicated the past decade to serving the communities of Olympia, Tacoma, and surrounding areas in small animal practices. She takes great pride in forming strong connections with her patients as well as their owners. Her professional interests include internal medicine, facilitating fear-free experiences for pets, performing complex surgeries, and continually expanding her expertise through learning new procedures to enhance patient care.

Outside of her professional life, Dr. B cherishes her family time with her husband, daughter, and two sons, and enjoys activities such as crafting, playing board games, and watching Disney movies. Dr. Brossoit's compassionate nature and unwavering dedication make her not just a skilled veterinarian, but also a beloved member of her community.

Director of Veterinary Nursing

Kelsie, a dedicated and compassionate Licensed Veterinary Technician (LVT), serves as the Director of Veterinary Nursing at HSVC, where her passion for animal care shines through in every aspect of her work. Born and raised in the Pacific Northwest, Kelsie has been immersed in the veterinary field since 2016. Kelsie began her career as a receptionist, where she first discovered her love for helping animals and their families. Over the years, she progressed to the role of doctor’s assistant and eventually earned her Associate’s degree in Veterinary Technology to acquire her licensure.

Kelsie is deeply committed to advocating for the well-being of pets, understanding that they cannot communicate their needs themselves. As a Fear Free certified technician, she ensures a calm and positive experience for all animals under her care. Her philosophy revolves around creating an environment where pets feel safe and comfortable, which ultimately leads to more effective treatment and healing. She is constantly seeking to expand her knowledge to provide the best care possible. She loves teaching her peers and pet-parents, believing in having open and honest communication to better serve our patients.

Outside of her professional life, Kelsie cherishes her time spent with her family and her beloved pets. In her leisure time, Kelsie enjoys indulging in creative projects, curling up with a good book, and exploring thrift shops for unique treasures.

Hospital Operations Manager

Jerry grew up in North Kitsap where he initially envisioned a career in construction, following in his father's footsteps. However, the economic downturn in 2007 and 2008 prompted a pivotal shift in his path. He enrolled at Idaho State University, where he majored in Clinical and Behavioral Psychology. During his undergraduate years, Jerry had the privilege of meeting Dr. Jonathan Baker, who would play an important role in his professional journey.

While at college, Jerry excelled as the Director of Student Activities, where he dedicated himself to helping fellow students thrive academically and maintain a healthy work-life balance. Graduating in 2012 marked a new chapter in his career as he accepted a position at Washington State University. There, he served as the assistant to the College of Veterinary Hospital Director, marking his first foray into the animal care field. This role not only allowed Jerry to reconnect with Dr. Baker but also introduced him to Dr. Brossoit, further expanding his personal and professional network.

Jerry decided to pursue further education towards an MBA with an emphasis on Hospital Management. His combined psychology and business management has equipped him to contribute significantly to the veterinary field. Throughout his career, Jerry has played a crucial role in the opening of multiple veterinary hospitals, demonstrating his adaptability and problem-solving skills as a true jack of all trades. His diverse background and compassionate approach to animal care and human management make him an invaluable asset in the veterinary field, where he continues to make a difference every day.

Doctor’s Assistant

With over a decade of experience in both clinical and shelter medicine, Emily has dedicated her career to providing compassionate, high-quality care to animals in need. Her passion for caregiving shines through in every aspect of her work—whether she's assisting in surgery (her favorite part of the job) or learning about new therapies and to enhance animal wellness.

At home, Emily is a proud mom to three wonderful kids and a lively household of pets, including Samson (a Rottie/Lab mix), Sassy (a Chiweenie/Schnauzer), and three charismatic cats—Coby, Raven, and Andy. She's also hoping to welcome a bearded dragon into the family someday. Fun fact: Emily once helped foster two full litters of kittens (plus their moms), which briefly brought her home’s cat total to a whopping 17!

Emily’s professional philosophy is rooted in the belief that "you reap what you sow"—that putting your heart and energy into what you love always brings meaningful rewards. She advocates for more compassion in the world and brings that mindset into every interaction.

When she’s not working, Emily can be found camping, hiking, and enjoying the outdoors with her family. She’s also a big football fan and loves all things sports-related.

Doctor’s Assistant

Addie is one of our dedicated doctor’s assistants at Heart and Soul Veterinary Center. This fall, she will be attending the University of Washington to pursue a bachelor’s degree in biomedical science—an important step on her path to veterinary school.

With a strong interest in becoming a mobile veterinary specialist, Addie hopes to work with both small animals and livestock, especially in underserved areas. She has hands-on experience fostering bottle-fed puppies and kittens and dreams of one day owning a diverse animal family that includes horses, ferrets, dogs, and cats.

Addie is particularly passionate about reconstructive and repair surgeries, animal rehabilitation, and supporting low-income families and rescue organizations in need of accessible care.

When she’s not working, you’ll likely find her training horses, exploring hiking trails, creating art, or hitting the gym. Her professional philosophy guides everything she does: treat every pet like it’s your own and every person like they’re family.

Doctor’s Assistant

Oliver, who is nonbinary and goes by they/them pronouns, is an enthusiastic and compassionate Doctor’s Assistant at our clinic. With a broad range of experience, they have worked in various animal related settings while living in Alaska including animal shelters, a small general practice veterinary clinic, and a daycare/boarding facility. Their passion for animals extends to all species—whether it’s helping with dental procedures, caring for exotic creatures, or nurturing babies of any kind (yes, even insects!).

An avid learner, Oliver is particularly interested in expanding their knowledge of exotic species, including avians, reptiles, crustaceans, fish, and insects. Their love for all creatures fuels their drive to provide the best care possible, no matter how unique or unusual the patient may be.

Outside of work, Oliver enjoys drawing, playing games, and exploring their fascination with oddities. They also dream of one day owning a Sphynx cat, ferrets, a hognose snake, and a blue-tongued skink. After moving back to Washington, they plan on making the PNW their permanent home with their husband, where they look forward to continuing their journey of helping animals and learning more about the fascinating world of veterinary medicine.

Oliver’s passion, curiosity, and gentle approach make them an invaluable member of our team, always ready to lend a helping hand to both patients and colleagues alike.

Doctor’s Assistant

Bella is a passionate and dedicated Doctor’s Assistant currently pursuing her education to become a Licensed Veterinary Technician, with plans to eventually attend veterinary school to become a veterinarian. Though she is new to the veterinary field, her enthusiasm and eagerness to learn are unmatched. Bella is committed to growing her skills and knowledge in order to provide the best care for animals.

At home, Bella shares her life with two dogs, a ball python, and an orange cat. She dreams of one day living on a ranch, surrounded by horses, reptiles, a Maine Coon cat, and of course, many dogs. Her love for animals is not only personal but is rooted in her larger goal of making a difference in the lives of pets and their families.

Outside of work, Bella enjoys dancing, baking, reading, and exploring new hobbies. Her biggest aspiration is to eventually teach others about veterinary medicine, and she aims to contribute to her community by creating more resources for low-income families who struggle to access veterinary care.

For Bella, becoming a veterinarian is not just a career—it's a lifelong mission. She believes deeply that every animal deserves the love and care they need, and she’s determined to improve the lives of both the animals she cares for and the families who love them.